Soft Skills (8 Courses)

Business Communications

business case writing
business reports writing
business writing skills
conflict management
effective communication
effective proofreading
effective sales
effective web writing
email etiquette
interpersonal skills
negotiation skills
phonics and phonetics
professional policy writing
public speaking with confidence
written communication - art of persuasive communication
writing effective minutes of meeting

Customer Service and Sales

brand management - essentials
brand management - advanced
customer service excellence - developing customer centric culture
internal consulting and customer service
the art of selling - the science and the psychology

Interpersonal & Team Work

building positive work relationships
effective negotiation
essentials of event management
essential skills for team leaders
handling difficult behavior
responsibility and accountability
supervisory management skills
team building
team leadership
team management
team play
toolkit for new managers
train the trainers
virtual team collaboration


change management
coaching for superior performance
decision making
effective strategic & tactical planning
first time manager essentials
influencing skills
leadership and management principles
leadership for IT
managing a multicultural environment
situational leader - being an exceptional situational leader
strategic planning
succeeding at technical management


NLP - building confidence
NLP - communication excellence
neuro linguistic programming

Professional Development

attitude building
body language - uncover the hidden messages behind the actions
business grammar basics
creative problem solving - being a good matador
creative thinking
critical thinking
develop and nurture relationships
discovering and developing our mental skills
effective relaxation techniques
be an effective volunteer
emotional intelligence (EQ)
enhancing memory
ergonomics at the workplace
goal setting
grooming for success and achieving positive image
harnessing thinking power
investing for life
lateral thinking
listen and speak under pressure
advanced literacy and numeracy
managing career
personal effectiveness
personal skills for professional excellence
personality enhancement
positive attitude
priority management
professional etiquette
promoting self-advocacy
psychology of influence
self management
socializing and dining with confidence
stress management
system thinking using 3QueST
taking initiatives
telephone etiquette
the art of networking
the happiness DNA
thinking out of the box - a systems engineering imperative
time management - race against time
unleashing creativity
work-life balance

Respectful Workplace

effective workplace delegation
generation gap - closing the gap in the work place
handling difficult people
managing job burnout
organisational behaviour
preventing sexual harassment in the workplace
virtual team collaboration
workplace violence

Technical Communications

effective writing
presentation skills
proposal writing
technical writing
use case modeling