supply chain operations metrics and KPIs

By attending Supply Chain Operations Metrics and KPI's workshop, delegates will learn to:

  • Be able to assess current supply chain performance, identify the performance gaps, and create a foundation for improvement
  • Have the knowledge to effectively and efficiently redesign and optimize supply chain network
  • Have the ability to enhance the operational control of the processes
  • Be able to streamline management reporting and organizational goals and structures
  • Have the knowledge to align supply chain team skills with the strategic objectives

In Supply Chain Operations Metrics and KPI's training course delegates will be able to develop and implement a framework for measuring, understanding and improving current supply chain conditions and performance, provide the basis for company to measure how successful it is in achieving its objectives, evaluate cost/performance trade-offs, develop strategies for meeting new customer expectations, and respond to the global market growth and challenges.

  • Some basic supply chain terminology
  • Computer and Internet

It's perfect for business professionals and delegates of supply chain management at beginner and intermediate level seeking a basic understanding of supply chain performance indicators and metrics.

COURSE AGENDA

  • Perfect Order Fulfillment
  • Orders Delivered in Full
  • Delivery Performance
  • Documentation Accuracy
  • Perfect Condition
  • Scope and Overview of the Metrics and Performance Indicators
  • Order Fulfillment Cycle Time
  • Source Cycle Time
  • Make Cycle Time
  • Delivery Cycle Time
  • Upside Supply Chain Flexibility
  • Upside Supply Chain Adaptability
  • Downside Supply Chain Adaptability
  • Total Supply Chain Management Costs and Cost of Goods Sold
  • Operational Metrics - Cost to Plan, Source, Make, Deliver/Install, and Return
  • Supply Chain Value at Risk and Mitigation Cost
  • Return on Working Capital
  • Cash-to-Cash Cycle Time
  • Return on SC Fixed Assets
  • Available-to-Promise
  • Carrier Agreements
  • Collaborative Planning, Forecasting and Replenishment
  • Co-Located Procurement Representatives
  • Cross-Docking
  • Drum-Buffer-Rope Scheduling
  • Lean Methods
  • Six Sigma
  • Merge-in-Transit
  • Postponement
  • Sales and Operations Planning
  • Supplier Performance
  • Vendor Managed Inventory
  • Wave Picking