📞 91132 45779
in W ✉ 👥 Cuesys Connect BETA
👥
🆕 🆕 Cuesys Connect is Live — Build, Connect & Grow your IT Career!
Connect with SAP professionals • Ask questions • Post jobs • Share tips
Join Community →

Critical Thinking & Problem Solving

Soft Skills Training -- 20 Hrs | Online / On-site

Home › Courses › Critical Thinking & Problem Solving
Duration
20 Hrs
Mode
Online / On-site
Level
Intermediate
Availability
On Demand

Course Overview

Develop the structured, evidence-based thinking that separates high performers from average ones. Break down complex problems, evaluate information critically and reach well-reasoned conclusions under pressure.

Course Objectives

  • ✓ Analyse problems using structured frameworks
  • ✓ Recognise and counter cognitive biases
  • ✓ Evaluate evidence and separate fact from opinion
  • ✓ Generate solutions through lateral thinking
  • ✓ Communicate your reasoning clearly to stakeholders

Course Curriculum

📚 Module 1: Critical Thinking Foundations +
  • ► What critical thinking is -- and the myths about it
  • ► First-principles thinking -- breaking problems to their fundamentals
  • ► Inductive vs deductive reasoning -- building valid arguments
  • ► The critical thinking spectrum: analysis, synthesis, evaluation
  • ► Distinguishing a well-reasoned position from a strong opinion
📚 Module 2: Cognitive Biases & Mental Models +
  • ► The 20 biases that most damage professional thinking
  • ► Confirmation bias: only seeing evidence that confirms beliefs
  • ► Dunning-Kruger effect: why the least skilled are most overconfident
  • ► Survivorship bias: learning from failures not just successes
  • ► Mental models: inversion, second-order thinking, opportunity cost
📚 Module 3: Structured Problem-Solving Frameworks +
  • ► PDCA: Plan, Do, Check, Act -- the continuous improvement cycle
  • ► 5 Whys root cause analysis -- drilling past symptoms
  • ► Fishbone (Ishikawa) diagram for complex causal analysis
  • ► MECE principle: Mutually Exclusive, Collectively Exhaustive
  • ► Issue tree decomposition for breaking large problems into tractable pieces
📚 Module 4: Evidence Evaluation & Data-Driven Thinking +
  • ► Primary vs secondary sources -- knowing what to trust
  • ► Correlation vs causation -- the most common analytical error
  • ► Statistical literacy: sample size, margin of error, significance
  • ► Evaluating research claims critically -- not accepting studies at face value
  • ► Building a fact-base before forming a conclusion
📚 Module 5: Creative & Lateral Thinking +
  • ► Edward de Bono's Six Thinking Hats for structured divergent thinking
  • ► Lateral thinking: random entry, provocation, challenge
  • ► Analogical reasoning -- borrowing solutions from other domains
  • ► SCAMPER applied to problem solving
  • ► Combining divergent ideation and convergent evaluation
📚 Module 6: Communicating Your Reasoning +
  • ► Toulmin model: claim, evidence, warrant, backing
  • ► Writing persuasive memos with logical structure
  • ► Handling challenges to your reasoning professionally
  • ► Steelmanning: understanding the strongest opposing argument
  • ► Facilitating quality team reasoning in group settings

Enquire About This Course

Who Should Attend

  • ✓All professionals who solve problems
  • ✓Managers and analysts
  • ✓Consultants and strategists
  • ✓Anyone preparing for senior leadership roles

What You Will Gain

  • ★Certificate of Completion
  • ★Expert Trainer
  • ★Online & On-site
  • ★Industry Case Studies

Need more info? Call us!

📞 91132 45779 💬 WhatsApp Us
← Back to All Courses
💬 ▲