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Building High-Performance Teams

Management Training -- 25 Hrs | Online / On-site

Duration
25 Hrs
Mode
Online / On-site
Level
Intermediate
Availability
On Demand

Course Overview

Build teams that consistently outperform expectations. Learn the science and practice of psychological safety, accountability structures, collaboration design and team performance measurement.

Course Objectives

  • Diagnose your team's current performance stage
  • Create conditions for psychological safety and trust
  • Design accountability systems without blame culture
  • Build effective collaboration processes for your context
  • Measure team performance with leading indicators

Course Curriculum

📚 Module 1: Team Performance Science +
  • Google's Project Aristotle -- what actually predicts team effectiveness
  • Tuckman's 5 stages: forming, storming, norming, performing, adjourning
  • Lencioni's 5 dysfunctions -- diagnosing your team's root problem
  • High-performance team characteristics across industries
  • Measuring team health: the leading indicators that matter
📚 Module 2: Psychological Safety in Teams +
  • What psychological safety is -- and what it is not
  • The 4 stages of psychological safety (Edmondson and Clark)
  • Leader behaviours that build and destroy safety
  • Creating safety through meetings, 1:1s and team rituals
  • Measuring psychological safety with the Team Diagnostic Survey
📚 Module 3: Roles, Clarity & Accountability +
  • Role clarity: why ambiguity kills performance
  • RACI matrix for complex teams -- done right
  • Clear ownership without blame culture
  • Peer accountability: building it without the manager
  • OKRs and goal visibility as accountability infrastructure
📚 Module 4: Collaboration Design +
  • Designing effective team processes and workflows
  • Cadence: standups, weeklies, retrospectives -- the right frequency
  • Decision-making frameworks: consensus, consent, authority
  • Conflict as a performance driver -- healthy team friction
  • Remote collaboration: async-first design for distributed teams
📚 Module 5: Team Communication Patterns +
  • Communication frequency and channel norms
  • Information radiators -- keeping everyone aligned without meetings
  • Escalation protocols -- how the team handles issues
  • Cross-team collaboration agreements (team APIs)
  • Feedback loops: team retrospectives and after-action reviews
📚 Module 6: Sustaining High Performance +
  • Managing team energy over time -- sprints vs marathons
  • Recognising and preventing team burnout
  • Succession planning in high-performing teams
  • Bringing in new members without disrupting performance
  • The high-performing team leader's role shift over time

Enquire About This Course

Who Should Attend

  • Managers and team leads at all levels
  • Senior leaders responsible for team outcomes
  • HR and OD professionals designing team programs
  • Scrum masters and agile coaches

What You Will Gain

  • Certificate of Completion
  • Expert Trainer
  • Online & On-site
  • Industry Case Studies

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