behavioral interviewing techniques

This Behavioral Interviewing Techniques training course will provide intensive, interactive opportunities for the Participants to develop an understanding and practice of the interviewing skills.

This course has been developed to give both line managers and Human Resources professionals the knowledge and practical skills to accurately and reliably assess applicant's competence in interviews.

The sessions are dynamic, and include flipchart work, group work, and short role plays.

By attending Behavioral Interviewing Techniques workshop, Participants will:

  • Understand the purpose of the appraisal process and your role and responsibilities as appraiser.
  • Plan, prepare and structure a review.
  • Remain fair and consistent, avoiding bias.
  • Achieve honest and open communications.
  • Learn how to listen and give clear and specific feedback.
  • Define areas for appraise development and set clear objectives.
  • Tackle performance problems and sensitive issues effectively.
  • Conduct appraisals in a confident and professional manner.

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