Cuesys Infotech :: Consulting | Corporate Training

By attending People Management Essentials workshop, Participants will learn to:

Discuss work and personal issues openly and constructively with staff
Encourage and inspire staff to perform optimally
"Read" a situation involving staff issues perceptively and respond accordingly
Bring out the best in staff by providing timely information relevant to performance
Negotiate with staff to deliver the best outcome for all stakeholders
Identify clearly the issues involved in managing difficult people and situations
Overcome the different types of resistance/roadblocks generated by staff to prevent moving forward
Assist staff to move forward from the problems they are currently encountering
Resolve conflict that staff have with other team members, including their manager

In People Management Essentials training course Participants will learn some essential strategies for managing and leading team members effectively and enhancing their performance. Knowing how to communicate more effectively and how to motivate and handle difficult individuals will also provide the negotiation skills necessary to manage change and resolve conflict in the team.

All managers and supervisors wishing to improve their skills in managing and leading their staff.

There are no pre-requisite knowledge or skills for this entry-level people management workshop. Participants are however advised to familiarize themselves with their own company's human resource policies prior to attending this Program. In particular, their Company's policy in relation to effective people management, e.g. communication channels used, timing of performance reviews and conflict resolution procedures.