interpersonal skills

The Interpersonal Skills training course, will help Participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations.

By attending Interpersonal Skills workshop, Participants will learn to:

  • Improve their business communication skills for better personal and team performance
  • Identify how managers can drive company strategy through their staff using effective communication
  • Turn potential conflict situations into interactions where mutually agreeable outcomes can be achieved

COURSE AGENDA

  • Body Language
  • The Signals You Send to Others
  • It's Not What You Say,
  • It's How You Say It
  • Listening and Hearing: They Aren't the Same Thing
  • Asking Questions
  • Communicating with Power
  • Starting a Conversation
  • The Four Levels of Conversation
  • Asking for Examples
  • Using Repetition
  • Using Summary Questions
  • Asking for Clarity and Completeness
  • Creating a Powerful Introduction
  • Using Mnemonics
  • Uh-Oh... I've Forgotten Your Name
  • Seeing the Other Side
  • Building a Bridge
  • Giving in Without Giving Up
  • A Dash of Emotion
  • Plenty of Facts
  • Bringing it All Together
  • Using I Messages
  • Disagreeing Constructively
  • Building Consensus
  • Preparation
  • Opening
  • Bargaining
  • Closing
  • Creating a Powerful First Impression
  • Assessing a Situation
  • Being Zealous without Being Offensive
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Copyright © 2025 All Rights Reserved by Cuesys Infotech.

Designed By  99 DESIGN AGENCY