JIRA administration

  • Delegates will need to be familiar with organization's standard operating environment, as well as basic working knowledge of project management, SMTP, POP3/IMAP, mail and LDAP.

By attending JIRA workshop, Delegates will learn to:

  • Create projects in JIRA with the different UI interfaces, project components, and project versions
  • Everything about issues, starting with the basics, and move on to more advanced operations such as linking
  • Set up and customize user screens with custom fields to capture data based on needs
  • Build and set up workflows, understanding different workflow components and their functions
  • Structure and manage users and group membership, understand and manage permissions, and integrate JIRA with LDAP
  • Set up mail servers, notification e-mails, as well as processing e-mails from users
  • Search data in JIRA with basic and advanced (JQL) search options using filters, dashboards, and gadgets
  • Manage add-ons in JIRA, integrate JIRA with other Atlassian applications, and configure JIRA as a feedback collection tool

The course is primarily designed for IT administrators who will be managing and configuring their organization’s JIRA instance.

COURSE AGENDA

  • Understand Issue in JIRA
  • Operate and Work with Issues
  • Use Sub-Tasks to Better Manage and Structure Delegates Issues
  • Link Issues to Other Resources
  • Create and Manage Issue Types
  • Create a New JIRA Project
  • Create a New Issue in JIRA
  • Understand the Project Browser
  • Add Project Components and Versions
  • Import Issues into JIRA
  • Manage and Configure Screens in JIRA
  • Create New Screens
  • Create New Custom Fields
  • Controlling Field Behaviors
  • Apply Field Configuration to Specific Issue Types and Projects
  • Create New Workflow Steps and Transitions
  • Add the Workflow Conditions
  • Add the Workflow Validators
  • Add Workflow Post Functions
  • Apply Multiple Workflows to One Project
  • Manage the User and Group Membership
  • Control Access to JIRA with Global Permissions
  • Control Project and Issue Operation Access with Permission Scheme
  • Restrict Access to an Issue with Issue Security Scheme
  • Connect JIRA to LDAP
  • Enable JIRA to Send Outgoing e-mail Notifications
  • Manage Notification Recipients for Updates in JIRA
  • Create Custom Events and e-mail Templates
  • Create a Mail Handler to Create Issues/Comments in JIRA from e-mails
  • Search for Issues in JIRA in the Basic Search Mode
  • Search for Searches As Filters
  • Search for Issues in JIRA in the Advanced Search Mode
  • Create Own Dashboard
  • Extend JIRA with Custom Add-ons
  • Integrate JIRA with Other Atlassian Applications
  • Navigate between JIRA and Other Applications
  • Use JIRA As a Feedback Collecting System

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