discovering business requirements

Inadequately defined requirements impact many different types of project participants. Developers don't know what to develop, testers don't know what to test, and the business doesn't get what it needs on time or in budget. Recent books, along with widespread adoption of techniques such as use cases and eXtreme Programming, have focused greater attention on requirements clarity; but creep persists despite these advances. Much of creep is due to conventional approaches' failure to adequately understand and address the REAL, business requirements content . This interactive workshop reveals the critical role of business requirements and their important differences from what people conventionally assume are the requirements. The workshop also describes ways to discover what the business really needs , including use of the powerful Problem Pyramid™ tool that keeps efforts on track so requirements in fact produce value for the customer/user. Using real examples, participants experience first-hand appreciation of what business requirements are and learn ways to discover and document them that can speed development, reduce maintenance, and delight customers.