IBM smartcloud control desk

The IBM SmartCloud Control Desk Training course introduces Delegates to the fundamental concepts of managing IT assets, service requests, and changes in IT environment using IBM SmartCloud Control Desk. They learn how managing these processes with a unified solution provides significant advantages to an organization. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM SmartCloud Control Desk.

IBM SmartCloud Control Desk course is for implementers and administrators of IBM SmartCloud Control Desk.

By attending IBM SmartCloud Control Desk workshop, delegates will learn to:

  • Describe the features of IBM SmartCloud Control Desk
  • Explain the architecture
  • List the primary installation scenarios
  • Perform initial configuration
  • Explain the processes managed by IBM SmartCloud Control Desk